Simply browse our collections, add items to your cart, and proceed to checkout. You can checkout as a guest or create an account for faster future orders.

Orders are usually processed within 1–2 business days. Standard US shipping takes 3–7 business days, while express options deliver in 1–3 business days.

Yes! We ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

Yes, once your order ships, you’ll receive an email with a tracking link to monitor delivery status in real-time.

We can make changes or cancellations within 12 hours of purchase. Please contact support@losangeleslingerie.com immediately with your order number.

We accept returns within 30 days of delivery for unworn, unwashed items with tags attached. Due to hygiene reasons, panties, bodysuits, and final-sale items are not returnable.

Email us at support@losangeleslingerie.com with your order number, and we’ll send you a prepaid return label (US customers only).

Yes, exchanges for sizing are free within the US. For international customers, we recommend returning the item and placing a new order.

Refunds are issued within 5–7 business days of receiving your return, to the original payment method.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and Klarna installment payments.

Yes. Our website uses SSL encryption to protect your data and secure checkout through Shopify’s trusted system.

Sales tax is applied where required by state law, visible at checkout.

Please refer to our Size Guide for detailed measurements. We also provide sizing notes on individual product pages.

Yes. Many of our collections include plus sizes up to 4X, ensuring lingerie that fits and flatters all body types.

If you’re between sizes, we recommend choosing the larger size for comfort. Adjustable straps and stretch fabrics help with flexibility.

Hand wash in cold water with mild detergent for best results. Lay flat or hang to dry. Avoid bleach and tumble drying.

If necessary, use a lingerie wash bag on a delicate cycle with cold water. Always air dry to preserve fabric and lace.

Yes. Use silk-safe detergent and never wring silk or lace items. Lay flat on a towel to dry to maintain shape and softness.

No, you can checkout as a guest. Creating an account allows faster checkout and order tracking.

Click “Forgot Password?” on the login page, and you’ll receive a reset email.

Never. We respect your privacy and do not share or sell your personal information. Please see our Privacy Policy.

Yes, add gift wrapping at checkout for a beautifully wrapped lingerie package, perfect for special occasions.

Yes, digital gift cards are available in various amounts and are delivered instantly by email.

Email us anytime at support@losangeleslingerie.com. We respond within 24 hours (Mon–Fri).

We source high-quality lingerie from trusted international partners to ensure a balance of quality, comfort, and design.